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Terms & Conditions
General Terms and Conditions
Company information
Booking a tour with the The Royal Goan Club tour operator constitutes your agreement to the Terms & Conditions below.Please take time to read carefully the following terms and conditions for your own information and protection. It is your responsibility to ensure that you have read and understood the various terms associated with your contract before placing any bookings.
Our Agreement With You
Products and Suppliers
We are The Royal Goan Club, a TOUR OPERATOR acting as intermediary or a “Booking Agent” for products and services that are not directly supplied by us (e.g.cruise , hotel booking, flight booking ,meals, tours, cruises, etc.) and we look forward to the opportunity to act as your booking agent for your travel needs. These general terms and conditions (the ”GTC”’) describe what you are legally entitled to expect from us when you purchase travel related services through us, in addition to your obligations as a customer. The terms “we”, “us” and “our” refer to The Royal Goan Club. The terms “we”, “us” and “our” refer to The Royal Goan Club. The term “you” and “your” refers to the customer visiting our website, booking a reservation through us or otherwise using our services; also, the term “you” and “your” include the first named person on the booking and all the persons on whose behalf a booking is made or any other person to whom a booking is added or transferred.We sell a range of travel products likes hotel , flight and cruise from different suppliers and service providers (“Suppliers”). Each Supplier has their own terms and condition that are applicable to your particular arrangements in addition to our general terms and conditions, and you should make sure you understand them. Certain software and content found on our website are owned or licensed by us or our Suppliers, your use of which may be subject to further conditions. Our website, can be found at https://theroyalgoanclub.com.
All airlines tickets are subject to supplemental price increases that may be imposed after the date of purchase. Post-purchase price increases may be applied due to additional costs imposed by a supplier or government. You may be charged additional sums by The Royal Goan Club to offset increased fees, fuel surcharges, taxes, and fluctuation in foreign exchange markets or any combination thereof.
When you make a booking you guarantee that you have the authority to accept, and do accept on behalf of your party, the terms of these booking conditions. This contract is made on the terms of these booking conditions, which are governed by Indian law, and the jurisdiction of the Indian Courts.
The Royal Goan Club acts at all times as a booking agent or disclosed retail agent on behalf of the supplier(s) involved with your holiday booking. As a booking agent or disclosed retail agent, the company’s role is to ensure that all travel components/services booked correspond with what has been agreed with you at the time of booking. In the case of those components/services deviating from what has been agreed due to the supplier(s’) inability to honour the contract, then The Royal Goan Club will open a communication dialogue between the relevant supplier(s) and the customer and will not be liable for any compensation claims. In this context, The Royal Goan Club cannot be held responsible for any changes imposed by the suppliers nor can be considered liable for any omissions/mistakes, unless the latter occur due to our negligence. Ultimately, the customer will enter into a trading relationship with The Royal Goan Club, which will be restricted solely to the above mentioned role of the company as a booking agent or disclosed retail agent, as well as with the various suppliers involved who will have the responsibility to provide in full the services/products advertised at the time of booking.
Deposits and Payment
You will be required to pay a deposit or make full payment for your booking at the time of booking. Where you only pay a deposit you must pay the full balance by the balance due date notified to you. If full payment is not received by the balance due date, we will notify the supplier who may cancel your booking and charge the cancellation fees set out in their Terms and Conditions. Except where otherwise advised or stated in the booking conditions of the supplier concerned, all monies you pay to us for arrangements will be held on behalf of the supplier(s) concerned.
We do not make any charges for payments by debit card. Payments by credit cards might be subject to a handling fee. If you do not pay your outstanding balance within 7 days after the due date, we reserve the right to cancel your booking at loss of deposit. Upon your provision of your payment information, you are authorizing us to make the payment arrangements with the corresponding Suppliers. We reserve the right to refuse personal checks as a method of payment. If we have arranged a package, changes in transportation costs including the cost of fuel, taxes, fees and exchange rates mean that the price of your travel arrangements may change even after you have paid in full.
The prices mentioned in the brochures, website or offers are based on the exchange rates at the moment of publication. The Royal Goan Club reserves the right to modify the selling price as a result of a significant change of the exchange rate. Modifications are announced the latest 30 days prior to the client’s departure. If The Royal Goan Club receives no reply within 8 days after the receipt of this information, the price increase is considered accepted.
We do not make any charges for payments by debit card. Payments by credit cards might be subject to a handling fee. If you do not pay your outstanding balance within 7 days after the due date, we reserve the right to cancel your booking at loss of deposit. Upon your provision of your payment information, you are authorizing us to make the payment arrangements with the corresponding Suppliers. We reserve the right to refuse personal checks as a method of payment. If we have arranged a package, changes in transportation costs including the cost of fuel, taxes, fees and exchange rates mean that the price of your travel arrangements may change even after you have paid in full.
The prices mentioned in the brochures, website or offers are based on the exchange rates at the moment of publication. The Royal Goan Club reserves the right to modify the selling price as a result of a significant change of the exchange rate. Modifications are announced the latest 30 days prior to the client’s departure. If The Royal Goan Club receives no reply within 8 days after the receipt of this information, the price increase is considered accepted.